Privacy Policy for eFTBe
Last Updated: 17th April 2025
At eFTBe, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR).
Who We Are
eFTBe (Empowering First-Time Buyers’ Experience) is a platform that connects first-time buyers with mortgage brokers, estate agents, and other property professionals.
What Data We Collect
We collect the following personal data:
Full Name
Email Address
Phone Number
Financial Information (if provided in consultation forms)
Home Buying Preferences (budget, deposit, timeline, etc.)
How We Collect Your Data
We collect your data when you:
Fill out a form on our website.
Sign up for our newsletter.
Book a consultation call.
Contact us via email, WhatsApp, or social media.
How We Use Your Data
We use your personal data to:
Match you with relevant property professionals.
Provide tailored home-buying advice.
Send newsletters and updates (only if you opt-in).
Improve our website and services.
Who We Share Your Data With
We only share your data with trusted mortgage brokers, estate agents, and property professionals who help you on your home-buying journey. We NEVER sell your data to third parties.
Your Data Protection Rights
Under the UK GDPR, you have the right to:
Access – Request a copy of your personal data.
Correction – Request corrections if your data is incorrect.
Erasure (“Right to Be Forgotten”) – Ask us to delete your data.
Objection – Object to us processing your data.
How We Store & Protect Your Data
We use secure, GDPR-compliant CRM systems to store your data.
We encrypt and protect your data from unauthorized access.
We do not store sensitive financial information (like bank details).
Cookies & Website Tracking
We use secure, GDPR-compliant CRM systems to store your data.
We encrypt and protect your data from unauthorized access.
We do not store sensitive financial information (like bank details).
Contact Us About Your Data
Email: [Insert Contact Email]
Phone: [Insert Phone Number]
Data Protection Officer: [Insert Contact Name]
Changes to This Privacy Policy
We may update this Privacy Policy. The latest version will always be available on our website.